Commercial Insurance Account Handler – Didcot, Oxfordshire – £18,000 – £25,000 dependent on experience, plus excellent benefits including 21 days holiday, flexible benefits scheme and pension
Our client is one of the largest privately owned Insurance companies in the UK. They have ongoing plans to expand and they invest significantly in their people.
They are actively seeking an experienced professional to deal with clients’ enquiries relating to Commercial Lines insurance. They focus on Employers Liability, Public Liability, Shops, Commercial Property, Business Combined, Directors and Officers and Professional Indemnity.
You will be responsible for New Business, Renewals and Mid Term Adjustments whilst seeking opportunities to up sell and cross sell. Working very closely with Commercial Account Executives, dealing with the SME-Corporate market with premiums over £5000.
Dealing with the public, face to face and over the phone, helping solve problems, negotiating, giving quotations and selling on the strength of your personality all make for a fulfilling and challenging days work.
Maintain, and achieve growth in, income from existing clients and seek new business for the Company in line with company targets.
Handle the invoicing of premiums due, maintaining effective credit control in respect of allocated clients.
Knowledge Required
Knowledge and understanding of FSA rules and guidelines relating to customers.
Knowledge of general insurance and underlying legal principles is essential.
Knowledge and understanding of a broad range of markets and Commercial Policy types and classes is essential.
Skills Required
Educated to GCSE level or equivalent is essential.
Prioritise and organise own workload to ensure that deadlines are adhered to.
Develop and sustain relationships with both internal and external customers.
Confident and effective telephone skills.
Good interpersonal and communication skills, plus a proactive nature.
Use judgment and experience of insurance matters to know when to seek help or advice from manager, supervisor or other senior colleagues.
Computer literacy, previous experience of using Open GI or PowerPlace desirable.
Keywords: Commercial Insurance, EL / PL, Oxford, Newbury, Didcot, Reading, Commercial Property, D&O, Professional Indemnity, Berkshire, Oxfordshire
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